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FIRSTPOINT HOME

ONE CALL.
MULTIPLE SERVICES.

Your first point of contact for home and property services in Miami-Dade. Tell us what you need, and we'll help connect and coordinate the next steps with an appropriate independent local service provider.

Cleaning • Painting • Handyman • Junk Removal • Pressure Washing • Property Maintenance
REQUEST A SERVICEEXPLORE SERVICES
WHAT WE HELP COORDINATE

OUR SERVICES

One place to start when you need help with home and property-related services.

Cleaning services

CLEANING SERVICES

Residential, deep cleaning, move-in and move-out cleaning.

Painting services

PAINTING SERVICES

Interior and exterior painting for homes and properties.

Junk removal

JUNK REMOVAL

Help coordinating removal of unwanted items, furniture and debris.

Pressure washing

PRESSURE WASHING

Exterior cleaning for driveways, patios and other surfaces.

Handyman services

HANDYMAN SERVICES

Help coordinating common home maintenance and repair services.

Property maintenance

PROPERTY MAINTENANCE

Flexible solutions for homeowners, landlords and property managers.

SIMPLE PROCESS

HOW IT WORKS

1

TELL US WHAT YOU NEED

Contact us and tell us about the service you are looking for.

2

WE REVIEW YOUR REQUEST

We collect the information needed to understand your project.

3

WE CONNECT & COORDINATE

We help coordinate the next steps with an appropriate service professional.

4

GET YOUR SERVICE DONE

The agreed service is completed and we follow up on the experience.

Family at home
ABOUT FIRSTPOINT HOME

Your First Point for Home Services.

FirstPoint Home was created to make finding property services easier. Instead of spending hours searching for different companies, customers can start in one place.

Whether you need cleaning, painting, junk removal or another property-related service, our goal is to help connect you with the right service professional.

One Call. Multiple Services.
SERVICE AREA

Launching in Miami-Dade

  • 📍 Miami-Dade County — Pilot Market
  • 📍 Broward County — Planned Expansion
South Florida skyline
START HERE

REQUEST A SERVICE

Tell us what you need and we'll review your service request.

Thank you!
We received your request. A FirstPoint Home representative will review your information and contact you soon.
Your information will be used to review and respond to your service request.
✉
Email FirstPoint Homeinfo@firstpointhome.com
firstpointhome.com

FIND A SERVICE PROVIDER

Choose the service you need and explore the FirstPoint Home Service Network.

Provider listings will be added as companies join and are approved for the network.

FIRSTPOINT HOME SERVICE NETWORK

Independent service providers participating in our growing Miami-Dade pilot network.

Our provider network is growing.

We are currently reviewing and adding service providers. If you cannot find what you need, please submit a service request.

REQUEST A SERVICE
Privacy Policy

Information We May Collect

  • Customer name, email, telephone number and service location.
  • Requested service, project description, requested timing and voluntarily submitted project information.
  • Provider business information, contact information, services, service areas, license information and insurance information when applicable.
  • Technical website information generated by hosting, security, analytics or form-processing services used by the website.

How Information May Be Used

Information may be used to process service requests, review provider applications, operate the network, communicate with customers and providers, prevent abuse, improve the website and comply with legal obligations.

Sharing Service Requests

When reasonably necessary to process a service request, FirstPoint Home may share relevant customer contact information, service location and project details with participating independent providers that may be able to address the request.

Service Providers and Technology Vendors

Information may be processed by hosting, form-processing, email, analytics, security, payment or other technology vendors used to operate FirstPoint Home. FirstPoint Home may update this Privacy Policy as its technology providers and operating practices change.

Security and Retention

FirstPoint Home intends to use reasonable measures to protect information. No internet-based system can guarantee absolute security. Information should be retained only as reasonably necessary for legitimate business, legal and operational purposes.

Privacy Requests

Customers and providers may contact FirstPoint Home through the published business contact information regarding applicable privacy questions or requests.

Provider Terms & Conditions

Independent Business Relationship

Each provider remains an independent business responsible for its personnel, payroll, taxes, tools, vehicles, equipment, materials, methods of work and business operations.

Licenses, Permits and Insurance

Providers may offer only services they are legally authorized and qualified to perform. Each provider is responsible for maintaining licenses, permits, registrations, certifications and insurance required for its services. FirstPoint Home may request current supporting documentation.

Accurate Business Information

Providers must provide accurate and current company information and promptly notify FirstPoint Home of material changes, including changes to required licenses or insurance.

Customer Opportunities

FirstPoint Home may share customer requests or potential service opportunities with participating providers. A provider may accept or decline an opportunity unless a separate written agreement states otherwise. A referral or opportunity does not guarantee that the customer will purchase services.

Pricing and Performance

Unless separately agreed in writing, the provider determines its own pricing, estimates, scope, materials and service terms and is solely responsible for the quality, safety, legality and performance of its services.

Professional Conduct

Providers must conduct business professionally and may not misrepresent licenses, insurance, qualifications or affiliation with FirstPoint Home. Providers may not engage in fraudulent, abusive, unsafe or unlawful conduct.

Customer Information

Customer information received through FirstPoint Home may be used only for legitimate purposes related to evaluating, estimating, coordinating or performing the requested service and must be reasonably protected.

Suspension or Termination

Participation may be suspended or terminated for material breaches, false information, unlawful or unsafe conduct, failure to maintain required credentials, serious customer risk or other grounds stated in the final provider agreement.

Membership Terms

Membership Levels

The provider membership structure includes Basic at $29/month, Professional at $59/month, Premium at $99/month and FirstPoint Elite at $199/month. Founding Provider participation is a separate launch program.

Benefits

Membership benefits may include provider-profile features, service-area tools, visibility features, analytics, promotional opportunities, support levels, Provider Portal tools and other benefits identified for the applicable plan.

No Guarantee of Results

Paying a membership fee does not create provider-network approval and does not guarantee leads, customers, jobs, revenue, conversions, geographic exclusivity or a minimum number of opportunities.

Changes to Plans

Pricing, features and availability may change as the network develops, subject to applicable law and the applicable membership agreement. Material changes should be communicated appropriately.

Approval Required Before Payment

A company must be approved by FirstPoint Home before it is invited to activate a paid provider membership. Payment alone does not create provider-network approval or guarantee continued participation.

Recurring Monthly Billing

Basic ($29/month), Professional ($59/month), Premium ($99/month), and FirstPoint Elite ($199/month) are recurring monthly membership plans. An approved provider who completes subscription checkout authorizes recurring charges until the membership is canceled in accordance with the applicable billing terms.

Stripe-Hosted Billing

FirstPoint Home uses Stripe-hosted checkout for approved paid provider memberships. Payment-card details are entered directly with Stripe and are not stored in this website's HTML.

Founding Provider Program Terms

Program Purpose

The Founding Provider Program is intended for a limited group of early providers participating during the initial development of the FirstPoint Home network.

Founding Status

Founding Provider status may include recognition, early onboarding, opportunities to provide feedback and other launch benefits stated by FirstPoint Home.

No Ownership Interest

Founding Provider status does not create ownership, equity, partnership, employment, agency, franchise or joint-venture rights in FirstPoint Home.

No Guaranteed Opportunities

Founding Provider participation does not guarantee customers, leads, jobs, revenue or exclusive service territory.

Program Evolution

FirstPoint Home may update the Founding Provider Program as the marketplace develops, subject to any specific written commitments made to an accepted provider.

Payments & Cancellation Policy

Approval and Activation

Provider membership activation follows approval by FirstPoint Home. Approved providers may receive a secure checkout invitation for the selected membership plan.

Monthly Billing and Automatic Renewal

Paid memberships renew monthly until canceled. Stripe checkout discloses the selected plan price and billing frequency before the approved provider submits payment. Applicable taxes, if any, are handled according to the active billing configuration and applicable law.

Cancellation

Unless otherwise stated in the applicable membership agreement or required by law, cancellation is effective at the end of the current paid billing period, and membership benefits continue through that period. Approved providers may use the available Stripe-hosted billing-management option or another method published by FirstPoint Home to manage payment details and cancellation.

Refunds

Membership fees are generally non-refundable once a paid billing period begins, except where required by applicable law or expressly stated otherwise in the applicable provider or membership agreement.

Failed Payments

Stripe may retry failed recurring payments and send payment-related notices according to FirstPoint Home's billing configuration. Paid membership benefits may be limited or suspended if a subscription remains unpaid.

Marketplace & Independent Provider Disclaimer

FirstPoint Home's primary intended role is service coordination, referral and provider-network administration. Unless expressly agreed otherwise in writing, FirstPoint Home does not physically perform, supervise, direct or control the independent provider's work.

Independent providers are responsible for their own acts and omissions, personnel, work quality, safety, legal compliance, pricing, contracts, licenses, permits and insurance. FirstPoint Home does not guarantee that a particular provider will be available, that a customer will hire a provider or that a requested service will produce a particular result.

Customers should review provider information, estimates and contracts and ask appropriate questions before authorizing work.

Customer Responsibilities
  • Provide accurate contact and service-request information.
  • Describe known project conditions that may materially affect the requested work.
  • Review estimates, pricing, materials, schedules and agreements before authorizing work.
  • Communicate scope or pricing changes with the independent provider before additional work is performed.
  • Use reasonable judgment when selecting and engaging a provider.
  • Direct concerns about physical service performance first to the provider that performed the work, while also notifying FirstPoint Home of significant network concerns when appropriate.
Legal notice: These policies describe FirstPoint Home's current operating framework and may be updated as the business, technology, services and legal requirements evolve. FirstPoint Home should periodically review these policies with qualified Florida legal counsel to ensure they remain consistent with applicable law and actual operating, privacy, payment, insurance and licensing practices.