FIRSTPOINT HOME

ONE CALL.
MULTIPLE SERVICES.

Your first point of contact for home and property services. Tell us what you need, and we'll help connect and coordinate the next steps with the appropriate service professional.

WHAT WE HELP COORDINATE

OUR SERVICES

One place to start when you need help with home and property-related services.

Cleaning services

CLEANING SERVICES

Residential, deep cleaning, move-in and move-out cleaning.

Painting services

PAINTING SERVICES

Interior and exterior painting for homes and properties.

Junk removal

JUNK REMOVAL

Help coordinating removal of unwanted items, furniture and debris.

Pressure washing

PRESSURE WASHING

Exterior cleaning for driveways, patios and other surfaces.

Handyman services

HANDYMAN SERVICES

Help coordinating common home maintenance and repair services.

Property maintenance

PROPERTY MAINTENANCE

Flexible solutions for homeowners, landlords and property managers.

SIMPLE PROCESS

HOW IT WORKS

1

TELL US WHAT YOU NEED

Contact us and tell us about the service you are looking for.

2

WE REVIEW YOUR REQUEST

We collect the information needed to understand your project.

3

WE CONNECT & COORDINATE

We help coordinate the next steps with an appropriate service professional.

4

GET YOUR SERVICE DONE

The agreed service is completed and we follow up on the experience.

Family at home
ABOUT FIRSTPOINT HOME

Your First Point for Home Services.

FirstPoint Home was created to make finding property services easier. Instead of spending hours searching for different companies, customers can start in one place.

Whether you need cleaning, painting, junk removal or another property-related service, our goal is to help connect you with the right service professional.

One Call. Multiple Services.
SERVICE AREA

Launching in Miami-Dade

  • 📍 Miami-Dade County — Pilot Market
  • 📍 Broward County — Planned Expansion
South Florida skyline
START HERE

REQUEST A QUOTE

Tell us what you need and we'll review your request.

Thank you!
We received your request. A FirstPoint Home representative will review your information and contact you soon.
Your information will be used to review and respond to your service request.
Call Us(000) 000-0000
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WhatsAppChat with us
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Email Usinfo@firstpointhome.com
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FIND A SERVICE PROVIDER

Choose the service you need and explore the FirstPoint Home Service Network.

FIRSTPOINT HOME SERVICE NETWORK

Independent service providers participating in our growing Miami-Dade pilot network.

Our provider network is growing.

We are currently reviewing and adding service providers. If you cannot find what you need, please submit a service request.

REQUEST A SERVICE

FOR SERVICE PROVIDERS

Grow your business with FirstPoint Home and apply to join our network of independent home and property service providers.

Join Our Network

We are initially looking for reliable companies serving Miami-Dade in cleaning, painting, handyman services, plumbing, HVAC, electrical, landscaping, pressure washing, junk removal, property maintenance and related services.

Applying is currently free. Approval does not guarantee leads, customers, jobs, revenue or a minimum number of opportunities.

BECOME A SERVICE PROVIDER

How It Works

1. Apply: Submit your company information.

2. Review: We review your services, areas and available business information.

3. Join: Qualified companies may be added to the network.

4. Opportunities: When appropriate, customer requests may be coordinated with participating providers.

Service Provider Application

Submitting this application does not create an employment, partnership, agency or exclusive relationship.

PROVIDER MEMBERSHIPS

Membership options are designed to grow with the FirstPoint Home provider network. Paid memberships are planned features and are not activated through this website yet.

Founding Provider

Free

Selected early companies participating in the launch of the network.

Founding recognition • Early onboarding • Future portal access when launched

Basic

$29/mo

Core provider presence and standard network tools when paid plans launch.

Provider profile • Service categories • Standard support

Choose Basic

Professional

$59/mo

Enhanced provider presence and expanded tools for growing companies.

Enhanced profile • Expanded service areas • Future business tools

Choose Professional

Premium

$99/mo

Advanced visibility and support features for established providers.

Premium placement opportunities • Advanced tools • Priority support options

Choose Premium

FirstPoint Elite

$199/mo

The highest planned provider membership.

Elite badge • Priority visibility opportunities • Maximum available service-area tools • Advanced analytics • Priority promotional opportunities • Highest-priority support • Early access to new features

Choose FirstPoint Elite

Membership does not guarantee leads, customers, jobs, revenue or a minimum number of service opportunities. Final benefits, billing, renewal and cancellation terms will be published before paid plans are activated.

HOW MEMBERSHIP PAYMENT WORKS

FirstPoint Home uses an approval-first membership process. Approved providers can use the membership buttons to open a secure Stripe Checkout. Paying for a membership does not automatically approve a company for the provider network.

1. ApplyThe service company submits the Provider Application.
2. ReviewFirstPoint Home reviews the company and decides whether to approve participation.
3. Secure CheckoutApproved providers receive the secure Stripe-hosted subscription checkout for the selected plan.
4. Membership ActiveAfter successful payment, the provider's recurring monthly membership is activated.

Secure billing: payment-card information is entered on Stripe's hosted checkout and is not stored in this website's HTML. Approved providers will be able to manage billing details and cancellation through Stripe's hosted customer billing tools as those features are activated.

FLORIDA EXPANSION ROADMAP

FirstPoint Home is launching first in Miami-Dade. Additional Florida markets will be added as provider coverage, operations, and customer demand are developed.

INITIAL PILOT

Miami-Dade

Initial Founding Provider network and customer service-request launch.

NEXT MARKET

Broward

Planned expansion after the Miami-Dade operating model is established.

EXPANSION

Palm Beach

Additional South Florida provider and customer coverage.

FUTURE

Orlando Area

Central Florida expansion as the network grows.

FUTURE

Tampa Bay

Planned provider-network development in the Tampa Bay market.

FUTURE

Jacksonville

North Florida market expansion after validation in earlier markets.

Future markets may also include Naples, Fort Myers, Cape Coral, Sarasota, Bradenton and other Florida communities. Listing a market does not mean every service is currently available there.

PHASE 2

FUTURE PROVIDER PORTAL

After the initial provider network is operating, FirstPoint Home plans to introduce a secure Provider Portal. The portal is not active yet and this website does not collect provider passwords.

Provider Portal development will be based on real provider workflows so the tools solve practical business needs.

Provider Dashboard

Company ProfileManage business information and services.
Service AreasManage geographic coverage.
OpportunitiesView future marketplace opportunities.
MembershipManage future plan and billing information.
NotificationsReceive account and opportunity alerts.
AnalyticsView future profile and marketplace activity.

POLICIES & DISCLOSURES

The following drafts explain how FirstPoint Home is intended to operate as a service coordination and provider-network business. These drafts are included so customers and providers can understand the planned rules of the marketplace.

Terms of Use

1. Purpose of FirstPoint Home

FirstPoint Home is intended to help customers request, locate, connect with and coordinate independent home and property service providers. FirstPoint Home may receive service requests, collect basic project information, facilitate communications and help identify participating providers. Unless expressly agreed otherwise in writing, FirstPoint Home does not itself perform the physical home or property service requested by the customer.

2. Independent Service Providers

Participating service providers are separate independent businesses. They are not employees, partners, joint venturers, franchisees or agents of FirstPoint Home solely because they participate in the network.

3. Service Requests

Submitting a request does not guarantee that a provider will be available, accept the request, provide a quote or complete the requested work.

4. Estimates, Pricing and Work

Unless FirstPoint Home expressly agrees otherwise in writing, the independent provider is responsible for estimates, pricing, materials, scope of work, scheduling and its own service terms. Customers should review the provider's estimate and agreement before authorizing work.

5. Acceptable Use

Users may not submit false or fraudulent information, interfere with the website, impersonate another person or business, misuse customer or provider information, or use FirstPoint Home for unlawful purposes.

6. Changes

FirstPoint Home may update the website, network features and these terms as the business develops, subject to applicable law and any separate written agreement.

Privacy Policy

Information We May Collect

  • Customer name, email, telephone number and service location.
  • Requested service, project description, requested timing and voluntarily submitted project information.
  • Provider business information, contact information, services, service areas, license information and insurance information when applicable.
  • Technical website information generated by hosting, security, analytics or form-processing services used by the website.

How Information May Be Used

Information may be used to process service requests, review provider applications, operate the network, communicate with customers and providers, prevent abuse, improve the website and comply with legal obligations.

Sharing Service Requests

When reasonably necessary to process a service request, FirstPoint Home may share relevant customer contact information, service location and project details with participating independent providers that may be able to address the request.

Service Providers and Technology Vendors

Information may be processed by hosting, form-processing, email, analytics, security, payment or other technology vendors used to operate FirstPoint Home. The final production privacy policy will identify practices applicable to the systems actually used at launch.

Security and Retention

FirstPoint Home intends to use reasonable measures to protect information. No internet-based system can guarantee absolute security. Information should be retained only as reasonably necessary for legitimate business, legal and operational purposes.

Privacy Requests

Customers and providers may contact FirstPoint Home through the published business contact information regarding applicable privacy questions or requests.

Provider Terms & Conditions

Independent Business Relationship

Each provider remains an independent business responsible for its personnel, payroll, taxes, tools, vehicles, equipment, materials, methods of work and business operations.

Licenses, Permits and Insurance

Providers may offer only services they are legally authorized and qualified to perform. Each provider is responsible for maintaining licenses, permits, registrations, certifications and insurance required for its services. FirstPoint Home may request current supporting documentation.

Accurate Business Information

Providers must provide accurate and current company information and promptly notify FirstPoint Home of material changes, including changes to required licenses or insurance.

Customer Opportunities

FirstPoint Home may share customer requests or potential service opportunities with participating providers. A provider may accept or decline an opportunity unless a separate written agreement states otherwise. A referral or opportunity does not guarantee that the customer will purchase services.

Pricing and Performance

Unless separately agreed in writing, the provider determines its own pricing, estimates, scope, materials and service terms and is solely responsible for the quality, safety, legality and performance of its services.

Professional Conduct

Providers must conduct business professionally and may not misrepresent licenses, insurance, qualifications or affiliation with FirstPoint Home. Providers may not engage in fraudulent, abusive, unsafe or unlawful conduct.

Customer Information

Customer information received through FirstPoint Home may be used only for legitimate purposes related to evaluating, estimating, coordinating or performing the requested service and must be reasonably protected.

Suspension or Termination

Participation may be suspended or terminated for material breaches, false information, unlawful or unsafe conduct, failure to maintain required credentials, serious customer risk or other grounds stated in the final provider agreement.

Membership Terms

Planned Membership Levels

The planned provider membership structure currently includes Basic at $29/month, Professional at $59/month, Premium at $99/month and FirstPoint Elite at $199/month. Founding Provider participation is a separate launch program.

Benefits

Membership benefits may include provider-profile features, service-area tools, visibility features, analytics, promotional opportunities, support levels, Provider Portal tools and other benefits identified for the applicable plan.

No Guarantee of Results

Paying a membership fee does not guarantee leads, customers, jobs, revenue, conversions, geographic exclusivity or a minimum number of opportunities.

Changes to Plans

Pricing, features and availability may change before or after launch, subject to applicable law and the final membership agreement. Material changes should be communicated appropriately.

Approval Required Before Payment

A company must be approved by FirstPoint Home before it is invited to activate a paid provider membership. Payment alone does not create provider-network approval or guarantee continued participation.

Recurring Monthly Billing

Basic ($29/month), Professional ($59/month), Premium ($99/month), and FirstPoint Elite ($199/month) are recurring monthly membership plans. When live billing is activated, an approved provider who completes subscription checkout authorizes recurring charges until the membership is canceled in accordance with the applicable billing terms.

Stripe-Hosted Billing

FirstPoint Home intends to use Stripe-hosted checkout and billing-management tools for paid memberships. Payment-card details are entered with the payment processor rather than stored directly in this website's HTML.

Founding Provider Program Terms

Program Purpose

The Founding Provider Program is intended for a limited group of early providers participating during the initial development of the FirstPoint Home network.

Founding Status

Founding Provider status may include recognition, early onboarding, opportunities to provide feedback and other launch benefits stated by FirstPoint Home.

No Ownership Interest

Founding Provider status does not create ownership, equity, partnership, employment, agency, franchise or joint-venture rights in FirstPoint Home.

No Guaranteed Opportunities

Founding Provider participation does not guarantee customers, leads, jobs, revenue or exclusive service territory.

Program Evolution

FirstPoint Home may update the Founding Provider Program as the marketplace develops, subject to any specific written commitments made to an accepted provider.

Payments & Cancellation Policy

Approval and Activation

Provider membership activation follows approval by FirstPoint Home. Approved providers may receive a secure checkout invitation for the selected membership plan.

Monthly Billing and Automatic Renewal

Paid memberships are intended to renew monthly until canceled. The checkout experience will disclose the selected plan price and billing frequency before the provider submits payment. Applicable taxes, if any, are handled according to the final billing configuration and applicable law.

Cancellation

The planned default is cancellation effective at the end of the current paid billing period, so membership benefits continue through that period. Approved providers will be given a Stripe-hosted billing-management option or other published method to manage payment details and cancellation.

Refunds

Any refund policy will be disclosed before paid membership activation and applied subject to applicable law and the final provider agreement.

Failed Payments

Stripe may retry failed recurring payments and send payment-related notices according to FirstPoint Home's billing configuration. Paid membership benefits may be limited or suspended if a subscription remains unpaid.

Marketplace & Independent Provider Disclaimer

FirstPoint Home's primary intended role is service coordination, referral and provider-network administration. Unless expressly agreed otherwise in writing, FirstPoint Home does not physically perform, supervise, direct or control the independent provider's work.

Independent providers are responsible for their own acts and omissions, personnel, work quality, safety, legal compliance, pricing, contracts, licenses, permits and insurance. FirstPoint Home does not guarantee that a particular provider will be available, that a customer will hire a provider or that a requested service will produce a particular result.

Customers should review provider information, estimates and contracts and ask appropriate questions before authorizing work.

Customer Responsibilities
  • Provide accurate contact and service-request information.
  • Describe known project conditions that may materially affect the requested work.
  • Review estimates, pricing, materials, schedules and agreements before authorizing work.
  • Communicate scope or pricing changes with the independent provider before additional work is performed.
  • Use reasonable judgment when selecting and engaging a provider.
  • Direct concerns about physical service performance first to the provider that performed the work, while also notifying FirstPoint Home of significant network concerns when appropriate.